The CARCHEX mission has always been to act as a consumer advocate and to help consumers when buying a car and when owning a car. For over a decade our Car Inspection service has protected our customers from seller fraud and our Extended Vehicle Protection, commonly known as vehicle service contracts or extended auto warranties plans have helped customers save on expensive auto repairs after their manufacturer's auto warranty has expired.By maintaining a decade-long commitment to providing excellent customer service, CARCHEX has earned an A+ Rating and Accreditation with the Better Business Bureau. CARCHEX has been featured by national media outlets such as ABC, Fox News, CBS, NBC and PBS as an industry expert in consumer automotive protection. Inc. magazine has also named CARCHEX to its Inc. 500 | 5000 list for 2009 and 2010, an exclusive ranking of the nation's fastest-growing private companies. Jason Goldsmith, CARCHEX CEO, was awarded the prestigious Ernst & Young Entrepreneur of the Year award in 2008 along with being named to the SmartCEO top 100 CEO list in 2009 and 2010.Our industry-leading CARCHEX Direct instant quoting system allows customers to speak with a CARCHEX Extended Vehicle Protection specialist and simultaneously view online the same coverage information as the protection specialist. Customers can also perform product comparisons, view contracts, and access plan features and benefits at the click of a button while speaking to a specialist. Our highly trained specialists seek to understand the specific needs of each customer and find the highest level of coverage at the lowest possible price.We proudly offer a "No Haggle, Low Price, Every Day Guarantee™" as well as a risk-free, 30-day Money Back Guarantee period with each Extended Vehicle Protection plan. Because we value our customers, our Brand Promise to you is "Customer Experience Above All." If you have ideas on how we can improve the CARCHEX experience or if you feel we have not given you the best possible customer experience please let us know. We will respond to each email.